With thousands of sellers associated with Amazon, it is no surprise that the profit margins are very tight. Sellers often complain that there are several expenses that they could do without, especially the unclaimed FBA reimbursements and misappropriated Fulfillment by Amazon fees. We believe that sellers should be more aware of their reimbursement schemes because it is a legit way to earn their money back and cut down on unwanted expenses. Wondering how that is possible? Keep reading to learn more about Amazon Reimbursements for FBA and Seller Central.
FBA Reimbursement Experts
As the leading FBA reimbursement experts in the business, we review client accounts thoroughly so that they have an opportunity to retrieve the funds that Amazon owes them. We understand that the amount can be quite significant for many sellers, and since they don’t know the entire reimbursement process, they are losing out on a handsome amount of money every year.
Once we identify the reimbursements associated with our client, we will manage and manually submit these requests. This enables the sellers to receive bi-weekly refunds that are credited to their account.
As easy as it may seem, the claim submission process is a tedious one because there is a lot of documentation that Amazon wants you to provide. However, now that we are experts in this job, it hardly takes us a few minutes to file the claim. Our first job is to find the error in the inventory leading to the miscalculation of reimbursements. For example, if it is a case of misplaced inventory, which is very common in Amazon warehouses, you will have to notify Amazon regarding the missing stock.
We believe that the claim submission process is relatively easy, but finding the error takes time. Once we find the error, we allow 30 days to pass because that’s the rule for complaining against missing inventory. We will track your SKU and send an email to Seller Support writing about the details of the stock that is missing. From the partnered carrier, average sales price, approximate delivery, and price across ASIN – we mention everything so that the support team can be accurate with the reimbursement amount.
After the Seller Support goes through the details, they will wait for some time to reimburse the claim. It takes up to three weeks for Amazon to process the claim. This is a process where you need to have patience. Submitting the details and following the correct procedure is on us. But, once the claim is approved, the ball is in Amazon’s court. It is up to them to decide within how much time they will reimburse the claim. But, approximately, they don’t take more than four weeks to settle all disputes.
Why We Are Popular
We believe in investigating the files of our clients thoroughly so that they get their deserved claim. Our Proprietary API helps to review the accounts and find out information regarding the amount of reimbursement that Amazon owes. To streamline the process, we use the AWS system, which is Amazon’s advanced encryption infrastructure to store client information. So, once your first reimbursement is successful, we can track the results of the subsequent claims as well.
To make sure that we don’t deal with fake sellers, we always ask for Amazon Pro Seller identification before hiring us. You need to authorize us using your Amazon MWS API credentials so that we can import your storefront data. We also advise our clients to add us as a case manager on the Seller Central User dashboard.
Considering the amount of work involved and the documentation that we need to process for every client, we take a 25% cut on all the successful reimbursements. This is considerably lower than any other service provider who claims to provide a high success rate for such complicated cases but can’t deliver their promised results. Our company is different. We believe in following the right procedure without hastening the process. This allows us to go through the account minutely.
Our calculations for reimbursement claims are never wrong because we use Amazon’s per unit value to ascertain your inventory cost. We include inventory reimbursements in our fees so that you don’t have to worry about paying an extra penny once we successfully handle your case. You can pay us through credit or debit cards, and we assure you that all your information will be safe with us as we use Stripe encryption.
We always try to solve your case as quickly as possible so that you don’t have to maintain a long contract with us. Hire our team for a reimbursement case, and we will prove why we are the best in the business.